Lopebet2 ABOUT FAQ
Deposit
Why is my deposit not reflecting? Check bank confirmation or network issues. Contact [email protected]—resolved in 5 minutes with transaction ID.
What are the available deposit methods? Use UPI, Paytm, IMPS, NetBanking, or cards like Visa. Minimum deposit is ₹100—funds reflect instantly!
Download App
How do I download the app safely? Visit the official site, scan the QR code, or download from site Download Area, Ensure antivirus is on—100% secure!
How do I update the app after download? Enable auto-updates in settings or check the site. Updates unlock new bonuses—do it today!
What if the app download link is broken? Refresh the page or use VPN. or contact online service for a direct link—fixed in minutes.
Can I download the app on multiple devices? Yes, use the same account across devices. Syncs bonuses automatically—no extra registration needed.
Are there additional features in the app compared to the website? Promote app-specific benefits (e.g., live notifications).
Why can’t I install the app after downloading? Address common installation issues (e.g., permissions, region).
What are the eligibility criteria for each bonus? Explain requirements (e.g., minimum deposit, wagering).
How long are the bonuses valid after claiming? Provide expiration details to encourage timely use.
Each Bonus
Are bonuses taxable in India? Winnings may be taxable per Indian laws. Consult a tax advisor—platform doesn't withhold.
What is the cashback bonus percentage? Up to 5% on weekly deposits. Auto-credited every Monday—boost your balance!
How do I activate tournament bonuses? Join events like ₹13.5 Lakh Slots Tourney—bonuses auto-applied on entry.
Are there VIP exclusive bonuses? Yes, VIP levels unlock up to 50% extra + â‚ą1,000 monthly. Deposit more to qualify.
What if I don't want the bonus? Yes, log in daily for â‚ą10-50 free credits. Streak bonuses up to â‚ą200!
How do I forfeit a bonus? Go to "My Bonuses" and select "Forfeit." Funds revert—contact support if needed.
What is the lose rebate bonus? Get 2-5% cashback on losses weekly. Claim in "Promotions"—softens any setbacks.
How do I claim the welcome bonus? Register after download, deposit â‚ą500+, and bonus credits automatically. Wagering applies.
Games
What are free spins in Slots? Bonus rounds with no bet cost—trigger scatters to win up to 50 free spins daily.
Login & Register
How do I register for VIP access? Signup with ₹1,000 deposit—VIP bonuses unlock automatically.
Can I register with Google or Facebook? Yes, click "Social Login" for quick signup. Link your account for seamless access—no password needed!
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
How do I request account deletion through support? Email support with your account details and reason. Deletion is processed within 72 hours after verification.
Does support offer guidance for new users? Yes, agents provide step-by-step help for registration, deposits, and placing first bets, tailored for beginners.
Can customer support help with app installation issues? Yes, they guide you through APK installation for Android or troubleshoot iOS issues, ensuring compatibility.
How do I report a bug in the betting platform? Submit details via the “Feedback” tab or email support with screenshots and a description of the issue.
Can customer support assist with tax-related queries on winnings? Yes, they explain TDS (30% on winnings over â‚ą10,000) and guide on ITR filing for potential refunds.
What if my bonus isn’t credited after a deposit? Contact support with deposit details; they’ll verify eligibility and credit the bonus within hours.
Is customer support offered in Hindi for Indian users? Yes, support agents fluent in Hindi are available via chat, email, or phone for seamless communication.
What should I do if I forget my password? Click “Forgot Password” on the login page, enter your email, and follow the reset link.
Withdraw
How do I withdraw my winnings? Go to "Withdrawal," select method (UPI/IMPS), enter amount, and confirm with OTP. Minimum â‚ą100.
What documents are needed for withdrawal verification? Aadhaar/PAN and bank statement. Upload in "KYC"—approval in 1-24 hours for secure payouts.
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